Services alongside Billion
Choose your platform plan and additional services from Plan in your account, then review amounts and billing frequency. Creating an account or saving a selection does not purchase a service or authorize a charge.
Website redesign — 1,066.67 USD one time
One-store redesign within 15 business days, up to 8 responsive page templates, Arabic and English when content is supplied, 2 revision rounds and pre-handover testing. Standard scope, prerequisites and exclusions are set out below. Each later comprehensive redesign is a new project at the disclosed price.
Managed ecommerce — 666.67 USD per month
Operational within 3 business days for one store; up to 50 product records and 100 customer or shipping cases monthly, in-scope maintenance and monthly reporting. Initial response within 1 business day during support hours. Capacity and exclusions are set out below; no automatic overage charges.
iOS application — 266.67 USD setup + 213.33 USD per month
One native iPhone app ready for testing and first Apple submission within 20 business days after prerequisites are complete; standard branded design and 2 revision rounds. Core features include notifications, loyalty and supported payment and shipping provider setup. Monthly billing starts one calendar month after setup payment. Apple approval is separate and not guaranteed.
Currency and taxes
Public prices are in US dollars (USD), inclusive of applicable taxes. Accounts whose country is Saudi Arabia display SAR prices inside the platform. Final amounts, billing frequency and any commitment are shown before subscription confirmation. Changing the interface language does not change the billing currency.
Ordering and delivery
Choose the service in your account. The standard scope, timing, capacity and revisions below apply without requiring a custom quote. Review discloses deliverables, delivery duration, start conditions and renewal timing before collection; actual dates are confirmed under the prerequisites policy. Delivery is electronic, with no physical goods. Only work outside the standard scope requires a separate offer.
Platform subscriptions and merchant payments
Billion subscriptions and SETROO service fees are separate from payments for goods sold by merchants. Payment and shipping providers require availability, approval and their own terms. We do not promise payment-provider activation or app approval before the relevant provider approves it.
Website redesign — 15 business days
One store, up to 8 responsive page templates for mobile and desktop, Arabic and English when content is supplied, layout, color and typography setup, formatting supplied content, navigation, link and form testing, and 2 in-scope revision rounds. Excludes new logos, photography, copywriting, translation, bulk migration, new functionality and custom integrations. Checkout customization depends on platform capabilities. Each later comprehensive redesign is a new project at the price disclosed before purchase.
Management — operational within 3 business days
Onboarding starts within 1 business day and operations within 3 business days. One store, up to 50 product records created or updated monthly using your content, and up to 100 customer or shipping cases monthly; follow-ups on the same issue count as one case. Includes in-scope configuration and managed-template defect maintenance and a report within 5 business days after each billing period. Initial response within 1 business day during support hours; resolution depends on the issue and relevant providers. Excludes warehouse operations, goods purchasing or physical shipping, paid marketing, new development and 24/7 coverage. Before capacity is exceeded, you may prioritize work or agree to priced additional capacity; no automatic overages or unused-capacity rollover.
iOS app — 20 business days
One native, testable iPhone app for one store, including the first Apple submission when the publishing account and prerequisites are ready. Standard design using your branding, browsing, search, cart, account, order tracking, notifications, standard loyalty, supported payment and shipping provider setup, Arabic and English when content is supplied, and 2 revision rounds. Apple approval and provider activation and timelines are separate and not guaranteed. Publication uses the content owner’s account; a template alone does not guarantee approval. Excludes Android, fully bespoke design and custom integrations or providers.
App maintenance
Monthly service includes our implementation defect fixes, security and compatibility updates for standard features, and up to 2 small change requests within the current design and functionality each month, without rollover. New features and comprehensive redesigns are excluded. Monthly billing starts one calendar month after setup payment, as disclosed before payment; we do not earn fees for undelivered services, and the refund policy applies to non-delivery. Your brand, content and data remain yours; ownership of Billion’s underlying software and licensed components is not transferred under standard pricing.
Start date and business hours
Time starts on the first business day after confirmed payment and completion of prerequisites disclosed before purchase, whichever is later. We confirm start and delivery dates in writing within 2 business days after prerequisites are complete. Business days are Sunday–Thursday, excluding Saudi public holidays; support hours are 09:00–18:00 Riyadh time (UTC+3).
Revisions and quality warranty
Redesign and app setup include 2 revision rounds, each a consolidated feedback list within the approved direction and scope. Each round is completed within 3 business days after complete feedback. Feedback is requested within 2 business days to maintain the schedule; silence is not acceptance, and late feedback may change delivery dates. Our implementation defect fixes do not consume revision rounds, including a 30-day correction warranty after handover, without limiting statutory rights.
Prerequisites and external fees
You provide logos, images, copy, translations, product information, usage rights and necessary access securely. Base platform, domain, license, Apple account, payment and shipping provider fees are excluded unless explicitly included in the order. No paid extra work or overage charge is incurred without prior agreement on price and timing.
Delays and rights
We explain delays, their impact and revised dates. If our delay exceeds 5 business days beyond the confirmed date, you may agree to a new date or cancel the undelivered portion for a refund of that portion. No silent extensions; mandatory rights and the cancellation and refund policy remain applicable. Third-party approval and timelines are separate and not guaranteed.