Billion sign-in help

Use “Reset your password” below. From the sign-in screen, enter your email, choose password sign-in, then “Forgot your password?”. Reset links last 30 minutes and work once. After changing your password, sign in again; previous sign-in sessions end.

Check your spam folder and the email spelling. Account emails come from accounts@notifications.meetbillion.com. The confirmation message is deliberately generic to protect account privacy; it does not confirm that an account exists. If the issue continues, contact us without sending a password or reset link.

Request a new link and use the latest email. If you reload the password reset page, reopen the link from your latest email; the link is not saved in your browser. Never share your reset link.

Check your internet connection, email and password, then retry. Use password recovery if needed. If recovery reports too many requests, wait 15 minutes before retrying. Never send sign-in credentials to support.

Continue with email, Google or Apple. If you are new, verify your email and review the Terms and Privacy Policy before continuing. New Google and Apple accounts do not require a password. Already have an account? Use your usual sign-in method rather than creating a replacement account.

Look for Billion messages in your inboxes, or contact your company administrator if they added your account. If you lost inbox access, try recovering it with your email provider first. You can describe the issue to support@meetbillion.com; we review identity and authority before any change. We do not guarantee an account transfer or disclose accounts associated with another email. Do not send passwords, verification links or identity documents before they are requested through an appropriate process.

Check the email spelling and spam folder. Billion messages come from accounts@notifications.meetbillion.com. Verification links expire after 30 minutes and work once; use only the latest email. The registration screen lets you request a new link or correct your email before sending. Already have an account? Sign in or reset your password instead of registering again. The generic response does not confirm whether an account exists.

A connected identity signs in directly. If it is not connected to your existing account, sign in with your usual method and optionally add it in Account settings. Linking is not a sign-in or registration step, and matching emails never silently connect accounts. New accounts with verified provider identities do not require a password. Never share passwords or sign-in codes with support.

You can optionally set up a passkey from the Passkeys page after confirming sign-in. Use your device biometrics or screen lock; never send them to Billion. If you cancel or lose a key, use existing sign-in and recovery methods. Revoking in Billion does not delete it from your device. If your browser lacks support, use updated Safari or Chrome on a device with screen lock.